Currently, all PCR tests linked to the Consentry app are processed by BrightLabs. If you have a problem with your result, you can contact them here: 


BrightLabs B.V.

uitslagen[at]brightlabs.nl

+31(0)77 77 03 374


Please note - As BrightLabs do not have access to your personal information, you must quote your test kit ID in any communication with them so that they can locate your test.