Taking a Rapid Antigen Test

Frequently asked questions about Rapid Antigen Testing in Consentry

How accurate are Rapid Antigen tests?
No COVID-19 test is 100% reliable. The individual accuracy depends on the make of the test used and many other factors.  The rapid antigen tests we use hav...
Tue, 22 Jun, 2021 at 11:50 AM
How often should I take a test?
Taking a test regularly can be an effective way of identifying a COVID-19 infection before it has been passed on to others.   Your local health authority ...
Tue, 22 Jun, 2021 at 11:50 AM
Can I take a Rapid Antigen Test before travelling?
Currently, most travel companies insist on passengers taking a COVID-19 PCR test before using their services, however this is also dependent on the country ...
Tue, 22 Jun, 2021 at 11:50 AM
I think my test kit is incomplete/broken/faulty. Who can I contact to get a replacement?
If you have an issue with your test kit such as a missing part, please contact the provider from whom you purchased the test kit.   Consentry Support staf...
Tue, 22 Jun, 2021 at 11:51 AM
Is a Rapid Antigen Test painful or dangerous?
Some people may find the test uncomfortable, but it should not be painful or dangerous. Please refer to the test kit instructions for information on the saf...
Tue, 22 Jun, 2021 at 11:51 AM
Is my Rapid Antigen Test approved for use?
The Consentry App will only work with tests that have been approved for use by local authorities. Please refer to the test kit instructions for further info...
Tue, 22 Jun, 2021 at 11:51 AM
Where was my Rapid Antigen Test manufactured?
Please refer to the test kit instructions for information on the country of origin.
Tue, 22 Jun, 2021 at 11:51 AM
Can I use any test kit with Consentry?
Consentry can only be used for test kits provided by manufacturers who have signed up to use the Consentry service. Tests that can be used with Consentry ha...
Mon, 23 Aug, 2021 at 11:59 AM
What does the hellob.io calibration card with coloured triangles around my test do?
The hellob.io calibration card provides the Computer Vision system with the necessary reference points required for accurate analysis of the test result.
Tue, 22 Jun, 2021 at 11:51 AM
Can I reuse my hellob.io calibration card with multiple tests?
Yes, you can reuse the calibration card if is not dirty or has not been damaged. Every test kit comes with a hellob.io calibration card so it should not be ...
Tue, 22 Jun, 2021 at 11:51 AM