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Knowledge base
General
FAQ
2
Why does the app not automatically recognise I have left the location?
Why do I need to press a button to check in and check out - can't it be quicker?
About Consentry
3
How does Consentry work, and how secure is it?
How do I exercise my right of erasure (right to be forgotten) in respect of my personal information held in the Consentry solution?
Receiving an Exposure Notification alert
Individuals
FAQs
18
Who can I share my data with?
How can I see what information is being shared about me?
I don't want to share data with my employer. How can I stop it?
I don't have a phone that supports Consentry. How can I track a location visit?
I have lost my phone. Have I lost all my data history?
See all 18 articles
Getting Started
0
Organisations
FAQs
9
I have 40 employees and pay accordingly. Only 20 employees have downloaded the app. Can I get a refund?
Am I free to substitute users within the total number of users of my licence?
I have a number of contractors. Can I reallocate a licence seat when one contractor leaves and a new one starts?
Can my employees use Consentry in other locations?
How can I avoid a queue building up near an important QR code?
See all 9 articles
Getting Started
0
Help Desk Software
by Freshdesk
