FAQs

Who can I share my data with?
You can share your self-assessments with your employer anonymously, allowing them to understand the health of you and your co-workers and help keep you and ...
Tue, 11 Aug, 2020 at 11:57 AM
How can I see what information is being shared about me?
Any data shared with your employers is only done so following an explicit action from you to confirm that the data may be shared.   No data is automatically...
Tue, 11 Aug, 2020 at 11:59 AM
I don't want to share data with my employer. How can I stop it?
Any data shared with your employers is only done so following an explicit action from you to confirm that the data may be shared.   No data is automatically...
Tue, 11 Aug, 2020 at 12:00 PM
I don't have a phone that supports Consentry. How can I track a location visit?
The Consentry app supports all updated iOS and Android devices. If you don't have a work issued or private iOS (Apple) or Android smart phone mobile or...
Tue, 11 Aug, 2020 at 12:01 PM
I have lost my phone. Have I lost all my data history?
On an iOS device, the Consentry app may have been included in your regular iCloud backup, which would then contain your data history. If these backups don&#...
Tue, 11 Aug, 2020 at 12:01 PM
How do I withdraw consent to share my data?
As you can only share data with your employer, please contact them directly to organise the deletion of any data.
Wed, 5 Aug, 2020 at 5:55 PM
I forgot to check in, and now my data is wrong. It looks like I was not at a location, whereas from colleagues I know that such location has been deemed “at risk”. How can I amend my data?
Your location data is private, and cannot be accessed by digi.me support. If you know you've been to an at risk location, you should contact your emplo...
Wed, 5 Aug, 2020 at 5:55 PM
Should I scan in whilst already in the queue, or only at the door?
You should feel free to do either.  
Wed, 5 Aug, 2020 at 5:58 PM
The app told me to get tested. Now what?
Here's some common questions that you might have after being told that you've been exposed to a Potentially Infectious Place.  Q: Do I really ...
Wed, 5 Aug, 2020 at 6:00 PM
Do I need to install a separate QR code reader?
The Consentry app includes a QR Code reader on both iOS and Android.  On an iOS device, you can even scan a location code from the native camera app. Th...
Thu, 20 Aug, 2020 at 5:08 PM